Processing Time: Please allow 1-2 business days to process your order. U.S. orders should reach you in 3-5 business days. You will receive a tracking number via the email you provided during checkout.
Processing Time During Product Launch & Sales: Due to high volume orders during product launch days and sales, order processing time may be extended 1-2 extra business days on top of the normal processing time.
USPS Priority Mail: This Option provides insurance on your package up to $50 plus 2 to 3 day shipping. Shipping time depends on location in the USA
USPS First Class Mail: Usually Ships in 3-5 Business Days does not include insurance on your package
*Delay of Package: If you choose to use Pay Pal E-Check during checkout your order can take an additional 2-4 days for your payment to clear. Once PayPal has cleared the money we will ship your items. This delay will not happen if you are using your regular pay pal account to checkout. This is ONLY for customers who use E-Check
Shipping From: We ship from Draper, UT
Refund Policy: All sales are final. No exchanges. Any and all refunds will be at our discretion. Please feel free to contact us at email@example.com
I received the wrong item(s): If you received the wrong item, please be prepared to send a photo of the item you received along with your order number and shipping information within 72 hours of receiving your order. We will issue a replacement once a photo is sent and verified that an incorrect product was sent. Please email these requests to: firstname.lastname@example.org
I Entered An Incorrect Shipment Address On My Order: If you realize the mistake before a shipment confirmation email has been sent by us, please email us at email@example.com immediately to fix the problem. Once a package has already been shipped, we are unable to stop the shipping process. The order can be reshipped at buyers expense or refunded minus the shipping cost.
The Tracking Says "Delivered" But I Did Not Receive A Package: If the tracking number reads as "delivered," and you did not receive your product, please contact USPS to file a claim. You can also contact us via email firstname.lastname@example.org and we can look up your order.
International Shipping: We use Priority Mail International Flat Rate and USPS First Class International. Please allow 6 - 10 business days to many major markets once it has left our store. Once your product has shipped and reached customs we can no longer track your package. We are not responsible for any lost packages by USPS.
Frequently Asked Questions:
Do you have a storefront? We don't have a storefront. We do however carry our in season items at Color My Nails School of Nail Technology. Located 85 E 7200 S Midvale, UT